Meira Academy - Privacy Policy

(UK GDPR Compliant · High-End Conscious Education Edition)

Last updated: 1.1.2026

 

1. Introduction

At Meira Academy, we honour your personal data with the same care and integrity with which we hold your inner journey.

Your privacy is important to us, and this policy explains:

• What personal data we collect
• How we use and protect it
• Your rights under UK GDPR
• How to contact us with questions

By using our website, courses, memberships, or services, you consent to this Privacy Policy.

 

2. Who We Are (Data Controller)

Phoenix Culture Communication Ltd. (UK)

Registered in: United Kingdom

Email: [email protected]

Under UK GDPR, Meira Academy is the “data controller,” meaning we are responsible for deciding how your data is used and protected.

 

3. What Data We Collect

We collect personal information in four categories:

A. Data You Provide Directly

• Name
• Email address
• Phone number (if provided)
• Payment details (processed securely by third-party providers)
• Account login information
• Responses to forms, surveys, or applications
• Messages sent to customer support



B. Data Collected Through Course Participation

• Login activity
• Course progress
• Engagement with lessons, meditations, or downloads
• Attendance in live sessions or events
• Community interactions (Kajabi, Telegram, etc.)



C. Automatically Collected Data

• IP address
• Device type and browser
• Pages visited and time spent
• Cookies and usage analytics

(This helps us improve your experience.)



D. Sensitive Data (Only if You Consent)



Some programs may invite sharing of emotional or spiritual experiences.

This information is never required and remains confidential within the legal and ethical boundaries of our services.



We do not collect medical, biometric, or protected category data.

4. How We Use Your Data

We use your data to provide a safe, supportive, and personalised experience:



A. Service Delivery

• Providing access to courses and digital content
• Processing payments
• Sending reminders, updates, and learning materials
• Managing bookings for workshops or retreats



B. Customer Support & Community Care

• Responding to inquiries
• Providing personalised assistance
• Moderating community spaces



C. User Experience & Improvement

• Analysing engagement for better course design
• Improving website functionality
• Creating content that meets your needs



D. Marketing (With Your Consent)

• Sending newsletters
• Launch announcements
• Tailored offers or recommendations
• Retargeting ads (only if you opt in via cookies)

You can unsubscribe at any time.

 

5. Legal Basis for Processing (UK GDPR Requirement)

We process your data under these legal bases:

36.   Contract — To fulfil your course or product purchase
37.   Consent — For newsletters, cookies, or optional data sharing
38.   Legitimate Interests — Service improvement and internal analytics
39.   Legal Obligation — Tax, accounting, and regulatory requirements

We never sell your data.

 

6. How We Store & Protect Your Data

We use secure technical and organisational measures:

• Encrypted servers
• SSL-secured website
• Restricted access to team members
• Secure third-party processors (Kajabi, Stripe, PayPal, etc.)
• Regular data audits

Sensitive emotional or spiritual disclosures during sessions are treated with strict confidentiality.

 

7. Sharing Your Data

We only share data with trusted partners necessary for delivering your experience:

• Kajabi (course hosting)
• EzyCourse (if used for membership)
• Stripe / PayPal (payment processing)
• Email service providers
• Event booking platforms
• Analytics platforms (Google Analytics, etc.)

We never share or sell data to third parties for external marketing.

All partners comply with UK GDPR.

 

8. International Transfers

Because some providers are based outside the UK (e.g., Kajabi in the USA):

• Transfers are protected under Standard Contractual Clauses (SCCs)
• Only GDPR-compliant providers are used

Your data remains safe regardless of location.

 

9. Data Retention

We keep your data only as long as needed:

• Course access records: as per product terms
• Payment and tax data: 6 years (legal requirement)
• Email marketing data: until you unsubscribe
• Community data: until your account is closed

We regularly review and delete outdated records.

 

10. Your Rights Under UK GDPR

You have the right to:

✔ Access your data

✔ Request correction

✔ Request deletion (“Right to be forgotten”)

✔ Withdraw consent anytime

✔ Object to certain processing

✔ Request data transfer (“data portability”)

✔ Restrict processing

To exercise any right, email us at:

📩 [email protected]

We respond within 30 days.

 

11. Cookies

Our website uses cookies to:

• Improve site performance
• Personalise your experience
• Track engagement for analytics
• Enable targeted advertising (if consented)

You may accept or reject cookies via the cookie banner.

A full Cookie Policy is available upon request.

 

12. Minors

Meira Academy is for individuals 18+.

We do not knowingly collect data from minors.

 

13. Changes to This Policy

We may update this Privacy Policy as our services evolve.

Significant changes will be announced to users.

 

14. Contact Us

If you have any concerns, requests, or questions:

📩 Email: [email protected]

📍 Location: United Kingdom

We honour your privacy as part of your inner journey.